24/7IncidentResponseSingapore
Ransomware hit at midnight? Data breach discovered? Our incident response team is available 24/7 with a 1-hour SLA. We contain, eradicate, and recover — fast.
When Every Minute Counts
A cyber incident is not a question of 'if' — it's 'when'. When ransomware locks your systems or a data breach is discovered, the speed and quality of your response determines whether the incident costs you S$5,000 or S$500,000. MicroLogic's dedicated incident response team is available 24/7 with a guaranteed 1-hour response SLA. We have handled over 50 Singapore incidents including ransomware, business email compromise (BEC), and PDPA-notifiable data breaches.
What's Included
24/7 Emergency Hotline
Direct line to a certified incident responder — not a helpdesk ticket. Available every day including public holidays.
Ransomware Response
Immediate containment to prevent encryption spread, forensic investigation, and recovery coordination.
Data Breach Response
Identify the scope of breach, contain data exfiltration, and manage PDPA notification obligations.
BEC / Email Fraud Response
Business email compromise containment — account takeover remediation, fund recall coordination.
Forensic Investigation
Determine root cause, attack timeline, and attacker persistence to prevent recurrence.
PDPA Notification Support
We help you meet the 3-business-day PDPC notification requirement and manage affected-individual communications.
How It Works
Contain
Immediately isolate affected systems to prevent spread. Preserve forensic evidence.
Investigate
Determine the attack vector, scope, and data impacted. Identify attacker persistence.
Eradicate
Remove malware, close attack vectors, and harden affected systems.
Recover & Report
Restore systems from clean backups, manage PDPC obligations, and deliver post-incident report.
Why MicroLogic?
- 1-hour response SLA — guaranteed, 24/7 including public holidays
- 50+ Singapore incident response engagements — we know the local landscape
- PDPA breach notification expertise — meet the 3-day PDPC deadline
- Insurance claim support — we provide forensic documentation for cyber insurers
- No retainer required — pay-per-incident or retainer options available
- Post-incident hardening to prevent recurrence
“After a security scare, we brought in MicroLogic for a full audit and incident response. They contained the threat, rebuilt our defences, and set up 24/7 monitoring. We sleep better now.”
David C.
CEO, Technology Startup
Frequently Asked Questions
How quickly can MicroLogic respond to a ransomware attack?
Do I need a retainer to access incident response services?
What should I do immediately if I suspect a ransomware attack?
What are my PDPA obligations after a data breach?
Can MicroLogic help with insurance claims after an incident?
Is Your Business Ready for a Cyber Incident?
Most Singapore businesses discover their incident response gaps during an actual attack. Don't wait. Get a free incident readiness review today.